Last updated: January 2025

At ReflectMind, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

Information We Collect

We collect information that you provide directly to us, including:

• Account information (name, email address, password)
• Profile information and preferences
• Content you create using our platform
• Communication data when you contact us
• Payment information (processed securely by third-party providers)

How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our services
• Process your transactions and send related information
• Send you technical notices, updates, and support messages
• Respond to your comments and questions
• Analyze usage patterns and optimize user experience
• Detect, prevent, and address technical issues and security threats

Information Sharing

We do not sell your personal information. We may share your information only in the following circumstances:

• With your consent or at your direction
• With service providers who perform services on our behalf
• To comply with legal obligations
• To protect our rights, privacy, safety, or property
• In connection with a merger, sale, or asset transfer

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

Your Rights

You have the right to:

• Access and receive a copy of your personal data
• Correct inaccurate or incomplete information
• Request deletion of your personal data
• Object to or restrict processing of your information
• Data portability
• Withdraw consent at any time

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience, analyze site performance, and provide personalized content. Cookies are small text files stored on your device that help us remember your preferences and understand how you use our services.

Types of Cookies We Use

Essential Cookies

These cookies are necessary for our website to function properly. They enable core functionality such as security, network management, and accessibility. You cannot opt out of these cookies as they are required for the service to work.

Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This includes:

• Google Analytics (G-QY52JK4Q59) - Website traffic analysis and user behavior tracking
• PostHog - Product analytics, user behavior insights, and session replay

Analytics cookies help us optimize our platform, identify areas for improvement, and understand how users interact with our features. All data is collected anonymously and used solely to improve your experience.

Third-Party Services

We use the following third-party analytics services:

• Google Analytics (G-QY52JK4Q59) - Web analytics service for understanding traffic and user behavior
• PostHog - Product analytics platform for tracking feature usage and user interactions

Both services are configured to respect your cookie preferences. If you decline analytics cookies, these services will not collect any data from your browsing session.

Managing Your Cookie Preferences

You can manage your cookie preferences at any time using the button below. Your choices will be saved and respected across your sessions.

You can also control cookies through your browser settings. Most browsers allow you to:

• View and delete cookies
• Block third-party cookies
• Block cookies from specific sites
• Block all cookies
• Delete all cookies when you close your browser

Please note that blocking or deleting cookies may impact your experience and limit certain features of our service.

Withdrawal of Consent

You have the right to withdraw your consent for cookie usage at any time. An opt-out cookie will be installed on your device to prevent future data collection as long as the cookie remains in your browser.

To withdraw your consent:

1. Click the "Manage cookie settings" button above
2. Uncheck the cookie categories you want to disable
3. Click "Save settings"

Your preferences will be saved immediately, and we will stop collecting data through the disabled cookie categories. You can change your preferences at any time by returning to this page.

If you have any questions about our use of cookies, please contact us at support@reflectmind.com.

Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy, please contact us at: support@reflectmind.com